FAQs

Account Log In

• My password expired. What do I do?
• How can I change my password?
• I forgot my password. How do I obtain it?

APIs

• Do you have API documentation?
• What API Endpoints does LendingFront have?

Communications

• Can you provide email summaries with portfolio updates?
• Can we set up triggers so that if a borrower falls outside of certain parameters someone at the bank is notified and can take certain actions?
• Are all borrower communications white-labeled?

General FAQs

• Can I use any browser to access LendingFront portals?
• How do we know a person has authority to borrow for the business?

Holidays

• What holidays does LendingFront observe in 2025-2026?

New Requirements

• When do new requirements need to be delivered to LendingFront and what needs to be provided?

Support

• How do you submit a support ticket?
• What are LendingFront's support hours?
• What are LendingFront's support response times?
• What are the steps to submitting a support ticket?
• When should I create a ticket for support?

Weekend Work Policy

• What is LendingFront's weekend work policy?